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TGI Friday's | Company Profile, Marketing Contacts, Media Spend, Brands

Popular in both the UK and the US, TGI Fridays is a casual dining restaurant chain.

Main Telephone 0844 846 9944
Main Fax 01582 635 092
Primary Address
253 - 254 Capability Green
Luton, Bedfordshire LU1 3LU

TGI Friday's Contacts

Contacts (5/11)
Name Title City
Karen F. Chief Executive Officer Bedfordshire
Sample of Associated Brands
Email: *****@*******.***
Main Phone: 0844 846 9944
Direct Phone: *** **** ***   ext: ****
Direct Fax: *** **** ***
Assistant Name: ** **** ***
Assistant Phone: *** **** ***
Address: 253 - 254 Capability Green
Luton, Bedfordshire

Darrell W. Chief Operating Officer Bedfordshire
Hayley S. Director, Operations Bedfordshire
Lee Z. Director, Operations Bedfordshire
Ella C. International Marketing Director Bedfordshire

Media Spend

Media Spend Summary
Media Spend Channel

Associated Brands

Brand Media Spend
T.G.I. Friday's *

Agency Relationships

Brand Agency Service From To
*.*.*. ******'* ********** ***** ****** ******* Media Buying, Media Planning 2007 present

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Review Imminent?: Struggling TGI Friday's adds more pounds to digital

Subject: Casual Dining Restaurants, Digital, TV, Social, Millennials.

Company: TGI Friday's, owned by Electra Partners, is an American casual restaurant chain with 72 sites in the UK

Opportunity: TGI Fridays remains in the red, having recently reported a £12.45m pre-tax loss, despite increased sales (+11pc to £193.5m), after being acquired by Electra Partners in Dec. 2014. The brand still plans to open eight new restaurants this year, so growth and further investment is expected. 

Recent openings and larger digital and social marketing have been directed at attracting a larger millennial audience. TV remains a large part of the restaurant's strategy and there's no plans to cut this budget. However, pounds are getting thrown into the mix to support more digital ads. Sellers should look to Christmas marketing that has just emerged, following suit of last year.

The restaurant brand has upped desktop ad spend by more than 68 times year-on-year but still isn't quite breaking the bank. Per Pathmatics, TGI Friday's has allocated £412k (up from £6k in 2015) so far this year on desktop ads, generating nearly 16m impressions (up from 2.3m). Both last year and this year, Q1 was when the majority of this activity took place, so anticipate the same for 2017. 

Rocket handles media planning and buying, but digital and creative agencies could probably win some business with the fast casual chain this year or early next if you're charming enough. 

Additional Information

Media Spend: Spends most of its money in the first half, mainly in TV.

Digital Breakdown: After relying solely on an ad network last year, this year Friday's has made a complete switch to site-direct, purchasing all impressions from one site: However, Moat reports additional ad destinations including, and 

Last year's top sites included, and Mobile spend increased around £30k this year, getting 1.9m impressions also from Last year's mobile activity was split between SSPs (60%) and an ad network (40%). 

Target Audience: Young adults, families. 

Competitors: Harvester Restaurants, Angus Steakhouse, Giraffe Restaurants, Gourmet Burger Kitchen, Hungry Horse, Nando's, Burger King. 

TGI Friday's
253 - 254 Capability Green
Luton, Bedfordshire LU1 3LU
0844 846 9944

Ms Karen Forrester

Ms. Jennifer Martin
Head, Marketing

Mr Laurence Burden
Search Strategist, Rocket

Ms Cristina Bernasconi
Biddable Account Director, Rocket

Mr Matt Evans
Head of Digital Strategy & Planning, Rocket